Inductions & eLearning

My eLearning Assessment doesn't load - what can I do?
Occasionally the assessment has trouble loading in the web browser. To resolve the issue, you will need to refresh the screen, close the module and relo...
Sun, 2 Nov, 2025 at 2:22 PM
I've done modules in WorkPro, how do I download the certificate?
Once you have completed any module in WorkPro, the company that requested you to complete the module or modules will receive an email notification. They pai...
Mon, 6 Oct, 2025 at 12:44 PM
I received an email that an eLearning module is expiring. How do I re-do it?
If you receive an email from WorkPro stating your module/s are expiring, it is a notification only. If you are still working for the same employer who...
Mon, 6 Oct, 2025 at 12:39 PM
I haven't passed the module assessment. What can I do?
If you did not receive the required pass mark, your eLearning module will not yet show a status of 'Completed'. Most of the WorkPro modules have...
Mon, 6 Oct, 2025 at 12:37 PM
How do I complete a WorkPro learning module
For step-by-step support and guidance to complete an eLearning module, please refer to ourĀ User Guide. Quick Tips before you start your eLearning ...
Mon, 6 Oct, 2025 at 12:29 PM
I've logged in to do my modules, but the screen is blank, slow or freezes
If your screen is blank, slow, or freezing whilst trying to complete a learning module, this is likely due to an internet browser issue. However please note...
Mon, 6 Oct, 2025 at 11:54 AM
I've just completed an eLearning module. What happens next?
Once you have completed your eLearning modules, the company that asked you to complete the eLearning will receive an email notification advising them that y...
Thu, 26 Jan, 2023 at 3:06 PM
A company that does not use WorkPro has asked for a copy of the learning certificate
Once you have completed any module in WorkPro, the company that requested you to complete the module or modules will receive an email notification. They pai...
Sat, 28 Jan, 2023 at 12:33 PM
I got a notification that my elearning module is expiring. What do I do?
If you receive an automated email from WorkPro stating your module/s are expiring, or expired, it is a notification only. This does not automatically me...
Fri, 23 Aug, 2024 at 2:13 PM
I have completed a WorkPro eLearning module and another company has asked for the same module. Do I need to do it again?
If you have completed a WorkPro eLearning module, believe it is still valid and another employer has sent you a request asking you to complete the same modu...
Mon, 13 Jan, 2025 at 2:10 PM