Police Checks

What is an ACIC accredited organisation?
An Australian Criminal Intelligence Commission (ACIC) accredited organisation is an organisation that ACIC have assessed and approved to administer the poli...
Thu, 19 Nov, 2020 at 12:57 PM
Can a police check be re-used or shared with another company?
If you complete an Australian Police Check in WorkPro, you will be able to view it in your secure personal WorkPro account for 90 days. After 90 days, it...
Tue, 14 Jan, 2025 at 5:02 PM
Will interstate convictions appear on my certificate?
A National Police Check will display all releasable court outcomes from all states and territories of Australia, based on respective policies/legislation.
Tue, 1 Sep, 2020 at 3:54 PM
What does it mean when a Police Check is 'Referred'?
A National Police Check (also known as a Nationally Coordinated Criminal History Check) can sometimes be 'Referred'. There are many reasons a...
Tue, 14 Jan, 2025 at 5:03 PM
Can I request to have my Police Check deleted?
Once a result is finalised for a Nationally Coordinated Criminal History Check, you have the right to formally request to have your Certificate (also known ...
Sun, 2 Jul, 2023 at 5:33 PM
How do I complete a Police Check?
For step-by-step support and guidance to complete a Police Check, please refer to our User Guide.  Quick Tips before you start your police check:  ...
Tue, 14 Jan, 2025 at 5:07 PM
Can I request for my IDs to be removed from my Police Check?
As an Accredited Agency to the Australian Criminal Intelligence Commission (ACIC), we are required to retain identity documents for a minimum of 12 months, ...
Tue, 14 Jan, 2025 at 5:08 PM
My work rights check has been rejected for my police check
As a non-Australian citizen, the Australian Criminal Intelligence Commission (ACIC) requires you to complete a work rights check as a Commencement of Ide...
Tue, 14 Jan, 2025 at 5:09 PM
What information is released on my Police Check?
The information released or disclosed on a police check certificate is in accordance with applicable 'spent conviction legislation' and information ...
Tue, 14 Jan, 2025 at 5:11 PM