Police Checks

Why do some national police checks take additional time to process?
There are many reasons as to why some police checks may take longer than others to process, including: The individual has a common name, or a name that...
Sat, 28 Jan, 2023 at 1:24 PM
Do I need to disclose 'Without Conviction' court matters on checks to work with children/vulnerable people?
As of 7 December 2019, any court matters receiving an outcome of ‘Without Conviction’ are disclosable on checks required for the purpose of working with, or...
Tue, 14 Jan, 2025 at 4:58 PM
How long is an Australian police check result valid?
A Police check is considered a point-in-time check, meaning that the results only reflect police records on the date they are released by each police agency...
Fri, 21 Feb, 2025 at 9:56 AM
Is there a minimum candidate age requirement for an Australian national police check?
Yes. A candidate must be at least 16 in order for a police check to be completed. In addition, anyone under the age of 18 will need to have their parent, gu...
Wed, 1 Jan, 2025 at 2:55 PM
Can an Australian police check be conducted without an individual's permission?
No, the individual must express informed consent during the application process. WorkPro checks the signature during the verification process prior to submi...
Tue, 7 Oct, 2025 at 12:04 PM
Does a candidate receive a copy of a police check certificate?
A copy of a police check certificate is automatically securely stored in your personal WorkPro account. The Certificate is available for download for...
Tue, 14 Jan, 2025 at 4:59 PM
Are online police checks secure?
When individuals and organisations seek to conduct an online police check, a key concern should be the security of the system and processes given the sensit...
Tue, 14 Jan, 2025 at 5:00 PM
What is an ACIC accredited organisation?
An Australian Criminal Intelligence Commission (ACIC) accredited organisation is an organisation that ACIC have assessed and approved to administer the poli...
Thu, 19 Nov, 2020 at 12:57 PM
Can I contact the Australian Criminal Intelligence Commission (ACIC) directly about my police check?
For a range of reasons, the Australian Criminal Intelligence Commission (ACIC) is not able to provide you with specific information about the Police Check. ...
Sat, 28 Jan, 2023 at 1:13 PM
What is the Australian Criminal Intelligence Commission (ACIC)?
The Australian Criminal Intelligence Commission (ACIC) is Australia's national criminal intelligence agency.  To help protect the Australian communi...
Thu, 18 Jul, 2024 at 7:25 PM