Username and Password

I’ve forgotten my WorkPro username
First, let's see if you already have a WorkPro account. In your email, search for [email protected] or just search for WorkPro. Can't find a...
Wed, 22 Nov, 2023 at 2:17 PM
I have forgotten my WorkPro password
You will need to know your username in order to reset your password. Click here for help with a forgotten username. If you have forgotten your password,...
Tue, 21 Nov, 2023 at 4:52 PM
How do I know if I have previously registered for a WorkPro account?
If you’ve previously registered for a WorkPro account, then you will have received a confirmation email from WorkPro advising of your username and confirmin...
Fri, 25 Feb, 2022 at 12:48 PM
Which web browser should I use for accessing the WorkPro platform?
For the best experience, we recommend using an up-to-date version of Google Chrome  or Microsoft Edge. If you are still using Internet Explorer 11, it i...
Fri, 4 Sep, 2020 at 5:13 PM
What is CAPTCHA code?
A CAPTCHA code allows WorkPro to verify that a human is trying to register, not an algorithm or robot.
Tue, 1 Sep, 2020 at 3:34 PM
When I submit my registration, it says invalid CAPTCHA code. What does this mean?
If your registration returns an invalid CAPTCHA code error, wait for the green tick before pressing submit on the registration.
Mon, 14 Sep, 2020 at 10:58 AM
Can I use WorkPro on my mobile phone?
WorkPro has been built and tested to be available on any device - Personal Computer, iPad, tablet, Android and Apple mobile devices. As you can apprecia...
Thu, 8 Jun, 2023 at 12:03 PM
I have more than one WorkPro account - can they be merged?
The only way for you to have multiple WorkPro profiles is if you have changed mobile number or email and the system recognises you as a new registration.  ...
Thu, 6 Jul, 2023 at 5:17 PM
"Mobile Number is invalid" message when trying to sign up
You are required to provide a valid mobile number when you sign up to WorkPro. For our NZ friends: Your mobile number must start with '02' and ...
Tue, 27 Oct, 2020 at 10:31 AM
Can I use Single Sign On (SSO) when using WorkPro?
While Single Sign On (SSO) can be a powerful and convenient tool to use when access any webpage, including WorkPro, it can cause issues for users. If yo...
Fri, 24 Feb, 2023 at 12:09 PM