Most online reference checks are completed within 1-3 business days. Details: Timing depends largely on referee responsiveness. Automated reminders (inv...

WorkPro's automated reference checking solution includes both browser and device IP fraud detection. Additionally, if IP fraud is detected, you will...

Yes, WorkPro includes IP address browser and device monitoring and other safeguards to detect potential fraud. Details: IP tracking can flag if a candida...

A referee has the right to decline to provide a reference. This is done by the referee following the link sent to them, selecting 'decline' and...

Yes, you can create an unlimited number of questions. You can edit or add to these to suit your organisation’s needs. All customised questions must compl...

Yes, WorkPro supports referees located outside Australia. The online process works the same way regardless of location. Time zone and language considerat...

Yes, completed reports are visible only to authorised users in your organisation. Referees provide feedback with the understanding it will be shared only ...

You can request up to 3 referees per candidate for a single price.

If your organisation has an integrated solution between WorkPro and your ATS, then the reference report will be automatically be accessible in the ATS once ...

Yes, if the referee declines or does not respond, you can cancel that referee and add a further referee for no additional fee.