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What are the new reporting APIs?
The new reporting APIs provide a programmatic way to access eligible WorkPro reports without logging into the WorkPro platform. They allow customers to integrate WorkPro reporting data with their own systems, dashboards and analytics tools.
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When will the reporting APIs be available?
The reporting APIs will be available from Monday 3 August.
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Who can use the reporting APIs?
Customers who wish to use the reporting APIs should email integrations@workpro.com.au to request API credentials.
Documentation and sandbox access are available to support development and testing.
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Is there an additional cost?
No
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Which reports are available?
An initial selection of eligible WorkPro reports is available through the APIs. We will continue to expand the available reports over time.
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Can I access every report in my WorkPro account?
No. Customers can only access reports and site data they are already authorised to view. Existing report and site permissions continue to apply.
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Has anything changed in the WorkPro reporting screens?
The reporting experience within the WorkPro platform remains the same. The only change is that reports generated through both the WorkPro platform and the reporting APIs are now limited to a maximum 12-month date range per request.
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Why is there now a 12-month reporting limit?
The 12-month limit helps manage the amount of data processed in a single request, protecting platform responsiveness and maintaining a fast, reliable experience for all WorkPro customers.
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What if I need more than 12 months of data?
Customers can retrieve longer reporting periods by submitting multiple requests across consecutive 12-month date ranges.
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Is the reporting API secure?
Yes. The reporting APIs use WorkPro’s existing API authentication and authorisation framework. Customers can only access reports and site data they are already authorised to view.
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Can I connect the reporting APIs to Power BI, Tableau or other BI tools?
Yes. The reporting APIs are designed to integrate WorkPro reporting data with customers’ internal systems, dashboards and analytics tools. Integration with specific platforms will depend on each customer’s implementation.
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Where can developers find documentation?
Customers should email integrations@workpro.com.au to request API credentials. Documentation and sandbox access are available to support development and testing.
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Is this replacing the existing reporting functionality?
No. The reporting APIs provide an additional way to access WorkPro reporting data. Aside from the new 12-month reporting limit, there are no changes to the existing reporting experience within the WorkPro platform.
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Why are only some reports available?
The initial release includes a selection of eligible WorkPro reports. Additional reports will be made available over time as the capability continues to evolve.
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Who should customers contact for help?
For API access or technical enquiries, customers should email integrations@workpro.com.au.
For general product or account enquiries, customers should continue to contact their Account Manager or the WorkPro Customer Success team.