WorkPro was appointed by the Federal Government Attorney General's Department as a Document Verification Service (DVS) in 2023.

The Government's Document Verification Service compares the personal information on an identity document against existing government records, such as passports, driver licences and birth certificates. 

The Document Verification Service makes it harder for people to use fake identity documents as it is checking the biographical information on an ID against the original document.

WorkPro's Document Verification Service is used within the background checking service.

Documents that WorkPro validates include Australian Electoral Commission (AEC), Aviation and Maritime security identification cards, birth certificates, Centrelink concession cards, certificates of registration by descent, change of name certificates, driver licences, ImmiCards, marriage certificates, Medicare cards, passports and visas.