At WorkPro, we want to ensure that your use of service is not disrupted. The WorkPro platform will send automatic reminders to nominated users on your account to ensure your subscriptions are kept up-to-date.
Reminder Frequency:
Reminder Type | Agreement Type | Sent to | Sent when |
Expiry | Account level | Account Owner(s) | 60, 30, 7, 1 day(s) before expiry |
Expiry | Site level | Site Administrator(s) & Account Owner(s) | 60, 30, 7, 1 day(s) before expiry |
Consumption | Account level | Account Owner(s) | 70%, 100% purchased volume |
Consumption | Site level | Site Administrator(s) | 70%, 100% purchased volume |
If your Agreement is not enabled for auto-rollover, you will need to contact your Account Manager to arrange a new Agreement.