Normally 'Referred' checks are finalised within 10 business days with a small number outside of this period.

There are many reasons why some police checks may take longer than others to process, including:

• The applicant has a common name, or a name that matches with many potential persons of interest
• Transferring information between various state and territory police agencies before the information can be vetted and/or released
• The relevant police agency has inaccurate or incomplete records which need to be investigated before the check can be finalised
• Old police history associated with a possible match requires manual collection and processing of hardcopy records
• Workloads within each police Agency
• The individual's records may be being reviewed across multiple Australian States and Territories

Here is some further information about how the police check application process works, including timeframes for finalising referred checks: Information about how police checks are processed.

Additionally, the State/Territory where the Agency (in this case WorkPro) is accredited can also influence how long it takes to finalise some checks, as information is reviewed and disclosed in accordance with applicable spent conviction legislation and information release policies of the Australian Government and state and territory governments. WorkPro is bound by the Victorian legislation.

These links may help you source information on spent convictions:

Commonwealth www.legislation.gov.au

Australian Capital Territory www.legislation.act.gov.au

New South Wales www.legislation.nsw.gov.au

Northern Territory www.legislation.nt.gov.au

Queensland www.legislation.qld.gov.au

South Australia www.legislation.sa.gov.au

Tasmania www.thelaw.tas.gov.au

Victoria www.police.vic.gov.au

Western Australia www.legislation.wa.gov.au

As soon as the police check status has been updated, you will receive an email notification and able to log in to the WorkPro dashboard to view the result.