The reality is that if you choose to utilise an automated and online system to administer your reference checks, you need to have done your homework on the company you use to manage the process.
If you have chosen to use technology to provide you with reference checks, you need to feel comfortable that they have security in place that alerts you to potentially fraudulent activity.
The Referoo system, whose technology WorkPro relies upon to deliver the reference checking service uses several security protocols to reduce fraud across its service.
IP tracking combined with recording a candidate and a referee’s ‘user agent’ (10 pieces of identifying info recorded as users interact with the web service) identifies if or when a candidate fraudulently completes their own reference.
A visual alert is displayed in WorkPro against the candidate's check so you are aware of the potential fraudulent behaviour and can act in accordance with your own internal policy.