Reference checks can be grouped into three logical categories:
- Essential
- Personal Attributes
- Role Specific.
Whilst it is important to tailor a reference to suit the organisation or job needs, it is useful to build a common template for all prospective hires. A list of questions might include:
- Verification of the candidate’s employment, job title, pay, and responsibilities
- Why did they leave that job?
- How do you know the candidate?
- What makes the candidate a good fit for this job?
- If you had the opportunity, would you re-hire this job candidate? Why?
- Did the candidate get along with their co-workers and management?
- How did (name) handle conflict? How about pressure? Stress?
- What advice can you give me to successfully manage the job candidate?