The Document Verification Service (DVS) is the only national capability offered by the Australian Government for businesses and government agencies to instantly and securely verify their customers’ identity, without compromising their privacy.

Government agencies and businesses can use the DVS to verify identity documents. This will involve checking certain biographic information on an identity document, like someone’s name, address, or date of birth.

Once a person provides express consent and their government-issued identity document, the DVS verifies the document against the government-held record.

The Document Verification Service makes it harder for people to use fake identity documents as it is checking the biographical information on an ID against the original document.

As an approved gateway service provider, WorkPro has a direct connection to the Document Verification Service, which is operated by the Australian Government. Businesses or government agencies can use this connection to verify a person’s identity, with their express consent, against government-held records.

Documents that WorkPro checks include Australian Electoral Commission (AEC), Aviation and Maritime security identification cards, birth certificates, Centrelink concession cards, certificates of registration by descent, change of name certificates, driver licences, ImmiCards, marriage certificates, Medicare cards, passports and visas.