Sometimes you may need to update or change the referees you’ve provided. This is common and can usually be done without restarting the entire reference check process.


Here’s what you need to know:

  • Updating details
    If a referee’s contact details have changed, you can provide the correct information so they receive the request.

  • Replacing a referee
    If a referee is unavailable, declines, or you prefer to nominate someone else, you can update your referee list.

  • How to update in WorkPro
    You’ll need to let your employer or recruiter know if you want to make changes. They can request the update directly through the WorkPro portal so that your new referee receives the correct invitation.

Making changes to your referees is a normal part of the process and won’t negatively affect your application, as long as you keep your employer or recruiter informed.