Review the step-by-step instructions below or download the User Guide.
If you have not used WorkPro before, you will need create an account to complete your tasks. If you have previously used WorkPro, use the same login credentials you used to sign up with.
Step 1: Login or Sign Up
If you are sent an email/text request, click on the link in the email OR go to workpro.com.au, ‘Login/Sign Up’ and choose the Country/Region (AUS or NZ).
If you are not yet registered for WorkPro, click ‘CREATE YOUR WORKPRO ACCOUNT’ located at the bottom of the login box.
If you have a WorkPro account, enter your existing Username, ‘Continue’ and enter your WorkPro password or ‘Continue with Google or Microsoft’.
Note: If you have used WorkPro before but cannot remember your login details and need to reset your password, you will need to know your username first. Please use the ‘Forgot your username?’ function and when prompted, enter your email address or mobile phone number provided when you registered to receive your username.
Sign up for an Account:
You will need an email address to create a WorkPro profile. Enter your email address, complete the CAPTCHA on the screen, and select ‘Send Verification Code’.
The following alert will be displayed if the email address already exists in WorkPro. Please select ‘Log in’.
If you don’t currently have a WorkPro account, a verification code will be sent to the nominated email address.
Copy/paste the code you have received into the “Verification code” and “Verify code”.
You will then be prompted to enter your Legal name, as ‘First Name’ and ‘Surname’ as it appears on your Identity Document.
Do not use your nickname or abbreviations as this is how your name will display by default on any Background Checks or eLearning Verification certificates your recruiter or employer may require of you.
Provide your mobile phone number to ensure you receive notifications of any future requests or reminders, create and confirm your password accept WorkPro’s User Agreement.
Login to WorkPro Using Your Microsoft or Google account:
Before you can use your Microsoft or Google account to log in to WorkPro, you do need to Sign Up for an Account following the steps above. The Sign Up process gathers important information such as your Legal Name (for the purpose of Background Checks and Verification certificates) and contact details, that are not provided by Microsoft or Google.
To log in using your Microsoft or Google account, enter your existing username and select ‘Continue with Google’ or ‘Continue with Microsoft’ where you will be prompted to enter your Microsoft or Google account password to turn on WorkPro’s Single Sign On (SSO) function.
Once SSO is turned on, next time you login to WorkPro you can select ‘Continue with Google’ or ‘Continue with Microsoft’ instead of entering your username and password.