Here’s some tips that may assist you to resolve your query:


  1. WorkPro only accepts documents to upload which are in .pdf or .jpg format
  2. The file size limit that our platform can accept is 5mb.
Depending on the device that you have used, you can check and alter the file size by following these instructions:

If you are using a PC:
Check the file size in your file directory, if the file size is greater than 5mb, you can resize it:

  • If using Windows and it is a PDF document you can Print and choose Microsoft Print to PDF, or Microsoft XPS Document Writer, to compress the file then save the document again.

  • If it is a .jpg (picture) file, open the file, place your cursor (arrow) within the picture, right-click to bring up a menu within the photo, choose RESIZE then choose SMALL and save the document again.

  • If you have taken a photo of your document to send to your email, please choose SMALL format to send the photo and then save to your device.