To complete an Australian Federal Police, please see the User Guide



You will receive an email or text request to complete an Australian Federal Police Check OR you will be physically provided a Token and a web address to log in/sign-up to complete the check.

Step 1: Login or Sign Up

If you are sent an email/text request, click on the link in the email OR go to workpro.com.au, ‘Login/Sign Up’ and choose the Country/Region (AUS or NZ). 


If you are not yet registered for WorkPro, click ‘CREATE YOUR WORKPRO ACCOUNT’ located at the bottom of the login box.


If you have a WorkPro account, enter your existing Username, ‘Continue’ and enter your WorkPro password or ‘Continue with Google or Microsoft’.



When you have signed up and/or logged in, enter the single use Token contained in the invitation and ‘Continue’.

Select ‘Background Checks’, and ‘Start’ the Australian Federal Police Check application.

 

Graphical user interface, application Description automatically generated

 


Step 2: Complete the Application

You need to provide:

  • Names, including previous names
  • Date and Country of Birth
  • Gender
  • Contact Information
  • 5 years of address history (if you have lived outside of Australia during this period, please include your international addresses)

Once all required information is correctly entered, a green tick Checkmark  will appear against the section, and will allow you to move to the ‘Next’ step. 



Step 3: Upload Identity Documents

Select the document you intend to upload from the list.

The combined identity documents need to equal 100 points. A list of accepted documents can be downloaded from this step in the application.

At least ONE identity document must be a photo identification.

Graphical user interface, application Description automatically generated


 

Step 4: Provide Consent

Provide consent electronically and submit the check for vetting and lodgement to the AFP by the WorkPro team.

Note:  The police check status will be updated to ‘In Progress’ on your candidate profile. Once the check is finalised, you will be notified and able to view the outcome of the result for up to 12 months from completion.

If there are any issues with your application, it will be declined with the item(s) that need to be amended before the check is submitted to the AFP for processing. 

 

Hints and Tips

  • You are required to enter at least 5 years of address history (can include overseas addresses)
  • If the ‘Next’ or ‘Submit Check’ button does not turn blue then there is still further information required to be completed.
  • If there is missing required information, the outline of the field will be shaded red
  • If you do not see a green tick when uploading documents, you may need to resize the identity document so that the files size is reduced to be 5MB.
  • E-signatures are to be as accurate as possible, but we understand there are limitations. You are required to sign in the same format e.g. if your normal signature is John Sample, you must sign as John Sample, not just an initial. Depending on what device you are using, an E-signature may be created using your finger on a touch screen, a stylus, the mouse or whilst holding down the left button and signing via the touchpad.