You will receive an email and/or text request to complete an Employment Medical Check OR you will be physically provided a token and a web address to sign-up or login to complete the reference check information.

Step 1: Login or Sign Up

If you are sent an email/text request, click on the link in the email OR go to workpro.com.au, ‘Login/Sign Up’ and choose the Country/Region (AUS or NZ). 

If you are not yet registered for WorkPro, click ‘CREATE YOUR WORKPRO ACCOUNT’ located at the bottom of the login box.

If you have a WorkPro account, enter your existing Username, ‘Continue’ and enter your WorkPro password or ‘Continue with Google or Microsoft’.

When you have signed up and/or logged in, enter the single use Token that was provided in the request or physically given to you and ‘Continue’. 

If you have already logged in using the single use token, Select ‘Continue without a Token’ and ‘Continue’ instead. 

Step 2: Start the Application

Select ‘Medical Checks’ from the left-hand side of the screen, and ‘Start’ the Medical Check.

The medical checks you have been asked to complete will be listed at the top of the screen. You will first be asked to verify your mobile phone number. Please enter a valid mobile phone number and ‘Send Code’.

WorkPro need to verify your mobile number as it is used by our partner provider, Jobfit, to confirm your appointment details once submitted.

Within 10 minutes you will receive a text message containing your 6-digit ‘Verification Code’. Carefully enter your code and ‘Verify’. If it has been longer than 10 minutes and you have not received a text message, double check the number you entered is correct, or choose to ‘Resend’.

Note: Once received, your code will remain valid for 30 minutes. Please enter this as soon as you can to avoid having to repeat this process. 

Step 3: Submitting the Application

Once your mobile number has been verified, complete the requirements, and ‘Submit’: 

• Date of Birth
• Gender
• Preferred clinic location from Jobfit’s available network
• Read and accept the Terms and Conditions

Note: The ‘Submit’ button will remain greyed-out until you have provided the required number of referees

Once you have completed the task on your WorkPro candidate profile, the details of the check will be sent directly to Jobfit to confirm the appointment location and time within 24-48hrs. 

Note: Yes, please bring your driver’s licence or other photo identification to your Employment Medical Check.  You will not be able to have your medical without it.

If you wear spectacles, contact lenses or hearing aids, you must also bring them with you.

The medical check status will be updated from to ‘In Progress’ on your candidate profile. You can view individual medical component statuses by Opening the check against the your WorkPro candidate profile: 

* Not attending your scheduled appointment OR cancelling within 24hrs of the appointment time will result in additional fees for your employer or recruiter. 

Once the medical check is completed, your employer or recruiter will receive an email notification and the check status will be updated to ‘Finalised’ on your dashboard. The Medical Report is visible by your employer or recruiter against the check record on your candidate profile, but is not visible to you on the candidate dashboard view.