Using WorkPro, in most cases you can expect your check to be processed within a number of hours.

There are two possible outcomes:

1. ‘No Disclosable Court Outcome’ (NDCO)

2. ‘Referred’. This can occur for approximately 30% of all national police checks processed. If this occurs, your result may take from 1 – 30 business days to be finalised. A Referred status means that the check will be manually reviewed before it is finalised as a NDCO or Disclosable Court Outcome (DCO).

If your check is initially flagged with a status of 'Referred', there is a range of reasons for this including:

• The applicant has a common name, or a name that matches with many potential persons of interest
• Transferring information between various state and territory police agencies before the information can be vetted and/or released
• The relevant police agency has inaccurate or incomplete records which need to be investigated before the check can be finalised
• Old police history associated with a possible match requires manual collection and processing of hardcopy records
• Workloads within each police Agency

WorkPro partners with the Federal Government Agency - the Australian Criminal Intelligence Commission (ACIC) to work together to  process all checks as efficiently as possible however WorkPro has no control or influence over the manual process that is undertaken following a 'Referred' result, and we cannot predict if your check will be delayed.

Here is some further information about how the police check application process works, including timeframes for finalising referred checks: Information about how police checks are processed