Normally Referred checks are finalised within 10 business days with a small number outside of this period.

There are many reasons why some police checks may take longer than others to process, including:

• The applicant has a common name, or a name that matches with many potential persons of interest
• Transferring information between various state and territory police agencies before the information can be vetted and/or released
• The relevant police agency has inaccurate or incomplete records which need to be investigated before the check can be finalised
• Old police history associated with a possible match requires manual collection and processing of hardcopy records
• Workloads within each police Agency

Here is some further information about how the police check application process works, including timeframes for finalising referred checks.

WorkPro is unable to escalate check results that are outside the 'Urgent Check Framework' mentioned in this article. Please do not ask us to do so unless the check meets this criteria, as there is nothing WorkPro can do for your result to be finalised sooner.